Privacy Policy

The City of Holbrook is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle information collected through our website, including forms for submitting concerns, signing up for notifications, participating in city programs, and applying for inclusion in the City of Holbrook Business Directory.

By using our website, you agree to the practices described below. For any questions, contact information is available at the bottom of every page on our website.

1. Information We Collect

We may collect the following types of information when you interact with our website:

A. Personal Information

When you submit a concern, sign up for notifications, or apply to be a vendor, we may collect details such as your name, email address, phone number, and mailing address.

B. Business Directory Information

If you apply to be included in the City of Holbrook Business Directory, you may be asked to provide information including:

• Business name

• Date established

• Business category

• Logo and gallery images (up to three)

• Phone number and email address

• Physical or mailing address

• Website and social media links

• Hours of operation

• Short business description (“About” section)

This information is voluntarily submitted by the business and is intended for public display on the City of Holbrook’s website and related marketing materials.

C. Non-Personal Information

We may collect anonymized data about your website usage (browser type, IP address, pages visited, time spent on site) to improve user experience.

2. How We Use Your Information

The City of Holbrook uses your information to:

• Process and publish Business Directory listings submitted through our website.

• Display public business information (as provided by you) on the City’s website and affiliated platforms.

• Communicate with business owners regarding application status, renewals, or updates.

• Manage payment records for annual directory listings, if applicable.

• Improve our website’s usability and services through anonymized analytics.

• Comply with legal obligations, including Arizona’s public records laws.

We do not sell, rent, or use your information for commercial purposes beyond your voluntary participation in City programs.

3. How We Protect Your Information

We take reasonable steps to protect your personal and business information, including:

• Using secure systems for form submissions and storage.

• Limiting access to authorized city staff and contractors responsible for website or marketing functions.

• Requiring vendors and service providers to follow data protection standards.

While we use appropriate security measures, no online system is completely secure. We encourage businesses to avoid including sensitive or confidential information in their submissions.

4. Public Nature of Directory Submissions

Information and images submitted for the Business Directory are considered public records and will be publicly displayed on the City of Holbrook’s website and related marketing channels.

By submitting a directory application, you acknowledge and consent that:

• The information provided (except payment details) will be made public.

• The City may edit or remove listings that are inaccurate, outdated, or inconsistent with City policies.

• You are responsible for ensuring that all submitted content (including logos and photos) is owned by your business or properly licensed for publication.

5. Sharing Your Information

We may share your information:

• With relevant city departments or contractors (e.g., marketing staff, website administrators) to manage directory listings or communications.

• With third-party service providers (e.g., hosting or payment platforms) who are contractually obligated to protect your data.

• When required by law, including under the Arizona Public Records Act.

We do not sell, rent, or exchange your personal or business data with third parties for commercial gain.

6. Intellectual Property

By submitting logos, images, or other content to the City of Holbrook for inclusion in the Business Directory, you:

• Grant the City a non-exclusive, royalty-free license to display that content on City-operated websites, social media pages, and promotional materials.

• Represent that you have the legal right to provide that content.

• Agree that the City is not liable for any misuse of that content by third parties once publicly displayed.

7. Third-Party Links

Our website may include links to external websites or social media accounts (e.g., Facebook, Instagram, business websites). The City of Holbrook is not responsible for the content or privacy practices of external sites. Please review their privacy policies before sharing information.

8. Cookies and Tracking

Our website may use cookies or similar technologies to collect non-personal analytics data. You can manage or disable cookies through your browser settings, but doing so may affect website functionality.

9. Your Rights and Updates

Under Arizona law, you may request access to or correction of information held by the City, subject to public records laws. To update or remove your business directory listing, please contact the City Clerk’s Office or the Marketing Department.

We retain business directory data for the duration of the listing period and any applicable record retention requirements.

10. Changes to This Policy

The City of Holbrook may update this Privacy Policy to reflect new programs, technology, or legal requirements. Updates will be posted on this page, and continued use of the website after changes constitutes acceptance of the revised policy.

11. Contact Us

For questions or requests regarding this Privacy Policy or your Business Directory information, please contact:

Lisa Hunt, City Clerk
📧 lisa.hunt@holbrookaz.gov
📞 (928) 524-6225

Or use the contact information at the bottom of every page on our website.